Bruno Rivera
DM automation
Bruno builds the rules at Crowdbird that turn a comment with a keyword into a DM. He makes sure every automation runs through the platforms' official interfaces and stays within their limits, such as the time windows for messages. Since 2019 he has set up comment and DM flows for creators and small shops that get more requests than they can answer by hand. He knows where these flows get stuck in practice. On this site he writes about comment to DM, automations, the inbox and how replies can stay personal even though they go out automatically.
TopicsComment to DMAutomationsInbox
Pages Bruno looks after
- Feature
DM automation for comments that ask for a link
Set a keyword: each Instagram or Facebook comment with it gets an auto DM with your link button and an optional public reply, in up to three versions.
- Platform
Instagram auto reply for requested links
Instagram DM automation for requested links: a keyword comment brings a DM with a link button, plus an optional public reply, follow gate or email request.
- Platform
Facebook Messenger auto reply for Page comments
Someone comments CARE on your Facebook Page post and gets the care guide in Messenger, with a link button. A public reply is optional.
- Comparison
ManyChat alternative for posts and comment DMs
This ManyChat alternative sends keyword comment DMs on Instagram and Facebook and schedules posts for 11 networks. ManyChat leads on chat flows.